Prompt Outreach: Solving for Simple Between Office Visit Communication

November 7, 2014
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Prompt Outreach will offer clinicians a simple way to outreach to patients via a variety of means (emails, SMS texts, telephony, web services and PDF letters)

Calvin Togashi, PharmD, Principal Consultant at Assigncorp treated us to a really fun start-up pitch at the July 2014 Health 2.0 Silicon Valley. The product he was pitching is called Prompt Outreach. It is a joint effort of Assigncorp, a healthcare information technology company that is developing the software and NEC Corporation, that is providing a sophisticated platform that utilizes the readily accessible, highly scalable IERS database to host the software.

Calvin said the problem Prompt Outreach is solving is poor communication between clinicians and patients in between office visits. In fact, he says, there are 1.2 billion office visits in the US each year, but only 11 million patients who receive reminders or alerts from their doctors. He goes on to say that some of the clinicians he has talked to are still using office staff, including nurses, to make phone calls one-by-one to remind patients of upcoming appointments—definitely not the best way to use a relatively expensive resource.

Prompt Outreach will offer (they are still in beta) clinicians a simple way to outreach to patients via a variety of means (emails, SMS texts, telephony, web services and PDF letters).

 

Watch the video to learn more.

Also, check out our blog post for more information on Prompt Outreach here!

This video is under BY-ND creative commons.

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